Jira Service Management

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Select this if something is not working as expected.","icon":10521,"iconUrl":"https://informationofficer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[25],"key":""},{"id":"68","name":"Request for new feature or enhancement","descriptionHtml":"","callToAction":"Request for new feature or enhancement","introHtml":"Do you need something changed or have something new to be added to your existing system? Raise a request here.","icon":10541,"iconUrl":"https://informationofficer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[22],"key":""},{"id":"62","name":"Request for quotation","descriptionHtml":"We appreciate you considering Information Officer. Since 2007, Information Officer has been an Atlassian Partner and helped teams setup, use, and maintain Atlassian software. In 2010, Information Officer expanded adding an office in Singapore. 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Select this to request for a quotation or just to inquire about the services that Information Officer provides.","icon":10536,"iconUrl":"https://informationofficer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[22,23],"key":""},{"id":"69","name":"Request support","descriptionHtml":"","callToAction":"Request support","introHtml":"Looking for assistance with existing implementations, security enquiries or other system or server related queries? Select this option.","icon":10491,"iconUrl":"https://informationofficer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[22,25],"key":""},{"id":"63","name":"Atlassian Event @ Maxwell Chambers 3rd May 2018","descriptionHtml":"","callToAction":"Atlassian Event @ Maxwell Chambers 3rd May 2018","introHtml":"Find out more about how we can help. Leave your contact information with us today.\nVisit us at our booth at the Atlassian Event in Singapore! 3rd May 2018.","icon":10534,"iconUrl":"https://informationofficer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"71","name":"Indonesia Phase 2A review issues","descriptionHtml":"","callToAction":"Indonesia Phase 2A review issues","introHtml":"Having issues with UAT? Report them here.","icon":10513,"iconUrl":"https://informationofficer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"61","name":"Sign me up for lucky draw!","descriptionHtml":"","callToAction":"Sign me up for lucky draw!","introHtml":"Visit us at our booth at the Atlassian Event in Singapore! 3rd May 2018. 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